Terms of service

TERMS AND CONDITIONS

The website www.barriguitas.com.pt is owned and operated by 3 Arriguitas, Lda, a company with tax identification number 513617205, with registered office at Rua Almirante Reis, Nº 42, 2330-099 Entroncamento, phone contact (+351 911 962 191 – call to a national mobile network) and email contact info@barriguitas.com.pt – hereinafter referred to as Barriguitas.

These Terms and Conditions (hereinafter “Terms”) govern the use of the Barriguitas website (hereinafter “Website”) by users (hereinafter “User”) and their relationship with our brand (hereinafter “We”, “our”). Please read all articles carefully, as they affect your rights and obligations under the applicable law.

By ordering any of our products or services, the User agrees to be bound by these Terms.

You should print a copy of these Terms for future reference.

If you have any questions regarding these Terms, please contact us.


1. Agreement

By using the Website, you agree to be bound by these Terms and authorize us to transmit data (including updated information) to obtain information from third parties, including but not limited to, your debit or credit card number or credit reports, in order to authenticate your identity, validate your credit card, obtain initial credit authorization and authorize individual transactions.


2. Amendments

We reserve the right to: – update these Terms regularly. It is your responsibility to check for such changes. These changes will apply to the use of the Website after notice has been given by means of an announcement on the Website. If you do not wish to accept the new Terms, you should not continue to use the Website. Continued use of the Website after the changes take effect indicates your agreement to be bound by the new Terms; – modify or withdraw, temporarily or permanently, this Website and the material (or any part of it) contained on it without prior notice, and the User accepts that we shall not be liable for any modification or withdrawal of the Website or its content; – deactivate any user identification code or password provided by us, whether chosen by you or assigned by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.


3. Registration

By using this Website, the User warrants that: – you are legally capable of entering into binding contracts; – the personal information you provide upon registration is true, accurate, current, and complete in all respects; – and you are not impersonating any other person or entity.

The User undertakes to notify us immediately of any changes to their personal information via email or telephone contact.


4. Privacy Policy

All your personal information will be treated as confidential and processed in accordance with our Privacy Policy. By using the Website, you consent to such processing and confirm that all information provided is accurate.

When making a purchase on this Website, you will be asked to provide personal details that allow us to identify you, such as your name, email address, billing address, delivery address, credit card or other payment information. We guarantee that this information will be held by us in accordance with all applicable legal provisions in Portugal.


5. Protecting Your Security

To ensure that your debit, credit, or prepaid card is not being used without your consent, we will validate the name, address, and other personal information provided during the order process against appropriate third-party databases. We take the risk of online fraud very seriously. You may be contacted for additional security checks, and we ask for your cooperation.

Fraudulent transactions will not be tolerated and any attempt will be reported to the relevant authorities.

By accepting these Terms, you consent to such checks being made. In carrying out these checks, the personal information provided may be disclosed to a registered credit reference agency, which may keep a record of that information. This is done only to confirm your identity. A credit check is not performed, and your credit rating is not affected. All personal information provided will be handled securely and in accordance with the law.


6. Compliance

This Website may only be used for lawful purposes and in a lawful manner. The User agrees to comply with all applicable laws, statutes, and regulations regarding the Website and its use.

The User agrees not to: – upload or transmit any computer viruses, Trojans, worms, logic bombs, or anything else designed to interfere with or disrupt the normal operation of a computer through the Website; – upload or transmit any defamatory, offensive, or obscene material through the Website; and – attempt to gain unauthorized access to the Website, the server on which it is hosted, or any server, computer, or database connected to the Website. You must not carry out any denial-of-service (“DoS”) attacks on our Website.

Any such breaches will be reported to the relevant authorities and we will cooperate with them by disclosing the User’s identity. In the event of such a breach, the User’s right to use the Website will be immediately terminated.

We shall not be liable for any loss or damage caused by a DoS attack, virus, or other technologically harmful material that may affect your computer equipment, programs, data, or other proprietary material due to your use of the Website or downloading of any material posted on it or on any website linked to it.


7. Third-Party Links

For our customers’ convenience, the Website may include links to other websites or material beyond our control. Please be aware that we are not responsible for such websites or material, and we do not review or endorse them. We are not liable for the privacy practices or content of those sites, or for any damage, loss, or offense caused or alleged to be caused in connection with the use of or reliance on any advertising, content, products, materials, or services available on such external sites or resources.


8. Orders

All orders are subject to acceptance and availability. If the ordered items are unavailable, the User will be notified by email (or by other means if no email address has been provided) and can choose to wait for the product to become available or cancel the order.

Any order placed by the User will be treated as an offer to purchase our goods or services, and we reserve the right to reject such offers at any time. The User acknowledges that the automatic confirmation of the order does not constitute our acceptance of the offer to purchase goods or services advertised on the Website. The contract between us and the User will be completed when:

(i) payment is received for the order; or
(ii) we dispatch the goods or begin the services, whichever is later, at which point an email will be sent to the User confirming that the contract has been concluded (“Shipping Confirmation”).

The contract relates only to those goods or services whose dispatch is confirmed in the Shipping Confirmation.

We take all reasonable care to keep your order and payment details secure. In the absence of negligence on our part, we will not be liable for any loss suffered if a third party gains unauthorized access to any data you provide when accessing or ordering from the Website.

Products sold on the Website are not intended for resale or distribution. We reserve the right to cancel orders and suspend accounts that we believe are ordering products in breach of this condition.

At checkout, the customer can choose between two delivery methods offered by Barriguitas: in-store pickup – free of charge, or home delivery.

If the User chooses home delivery, they are responsible for the products once delivered to the address specified at the time of order. We are not responsible for errors in the delivery address provided or for failure to collect the products at the specified delivery address.

Nonetheless, the risk of loss or damage to the products passes to the User only upon delivery at the specified address.

Barriguitas relies on a third-party shipping service to deliver its orders, dispatching the product(s) during the carrier's normal operating hours, to the address provided by the customer.

The estimated delivery time varies depending on the destination country.

Delivery times may be subject to delays during peak order periods, such as sales season, Christmas, Black Friday, and others.

Shipping costs are the responsibility of the customer, with the amount calculated automatically during the checkout process based on the number of items, their weight and dimensions, and the destination address, according to a pre-defined rate table:

Portugal (mainland)
•⁠ ⁠Delivery in approximately 2 business days
•⁠ ⁠Orders up to €75: €5
•⁠ ⁠Orders over €75: free shipping

Azores and Madeira
•⁠ ⁠Delivery in approximately 3 business days
•⁠ ⁠Orders up to €150: €10
•⁠ ⁠Orders over €150: free shipping

Europe
•⁠ ⁠Delivery in approximately 5 business days
•⁠ ⁠Orders up to €225: €15
•⁠ ⁠Orders over €225: free shipping

Rest of the World
•⁠ ⁠Delivery in approximately 7 business days
•⁠ ⁠Orders up to €525: €35
•⁠ ⁠Orders over €525: free shipping

 

Barriguitas is not responsible for any customs clearance costs, which remain the customer's responsibility.

Barriguitas will inform the customer of the unavailability of the ordered product(s) and will refund the paid amount within a maximum of 15 (fifteen) days from becoming aware of the unavailability.

Delivery is deemed completed upon signature of the delivery receipt at the agreed address.


9. Exchange or Cancellation Rights

As required by law, Barriguitas allows the return or exchange of items, provided that they have not been used by the customer and are in the same condition as when they were sent.

Requests for exchange or return must be clearly submitted by email to apoioaocliente@barriguitas.com.pt within 14 days of receiving the order.

Once we receive the item(s) at our facilities, a careful inspection will be carried out, and the return/exchange will only be accepted if the following conditions are met:

a) The product(s) show no signs of use or handling;
b) The product(s) retain their original features and intact tags;
c) The product(s) are complete and sent with all materials included in the original order.

Any request for return or exchange must include the order number and proof of defect, if applicable.

Refunds will be issued through the original payment method within 14 business days or through another agreed method with the customer.

Shipping costs are the customer's responsibility and are not refundable.

In cases of returns due to defects or other non-conformities with the ordered products, Barriguitas will cover the initial shipping costs and the return/exchange process.

If a returned product does not meet the eligibility requirements under the conditions described above, the customer will be informed of the refusal, and the product(s) will be sent back to the original delivery address, at the customer's expense.


10. Prices and Payment

Prices displayed on the Website include VAT at the applicable legal rate.

Prices are correct at the time of entry into the system. However, we reserve the right to change prices at any time without prior notice (except for orders for which an Order Confirmation has already been sent).

If the price on the confirmation page is incorrect and this error is discovered before we accept the order as per clause 9, we are not obliged to sell the goods at the incorrect price. We always aim to ensure that prices are accurate, but errors may occur. If we discover a pricing error in your order, we will inform you as soon as possible and you can choose to proceed at the correct price or cancel. If you choose to cancel and have already paid (but the goods have not yet been shipped), a full refund will be issued.

The User confirms that the chosen payment method is managed by them, from the options provided by Barriguitas: bank reference (Multibanco), credit card, MBWay, Google Pay, and Apple Pay.

We reserve the right to await payment within 24 hours. If payment fails, you will be notified via the email address provided.

If you do not want us to retry the payment, please cancel your order before processing.

Promotional codes may only be used under the terms under which they were issued, which may include conditions such as user eligibility and maximum order value. Users should review those terms before ordering, as we reserve the right to reject or cancel orders that do not comply with those terms, even if your card has been charged.

If there is any inconsistency between the terms under which the promotional codes were issued and these Terms, the terms of the promotional codes shall prevail. You can obtain a copy of the promotional code terms by contacting us via email or phone.


11. Intellectual Property

The Website content is protected by copyright, trademarks, databases, and other intellectual property rights.

The User acknowledges that the material and content provided as part of the Website shall remain with us. You may view and display Website content on a monitor, save content electronically on disk (but never on any server or network-connected storage device), or print a copy for personal, non-commercial use, keeping intact all copyright and proprietary notices.

You may not otherwise reproduce, modify, copy, distribute, or use any Website materials or content for commercial purposes.


12. Limitation of Liability

Supply of goods:
(a) If we breach these Terms, we shall only be liable to the User for losses which are a foreseeable consequence of our breach (whether in contract, tort, including negligence, or otherwise).
(b) Nothing in these Terms excludes or limits our liability for: – death or personal injury caused by negligence;
– fraud or fraudulent misrepresentation;
– any breach of the obligations implied by applicable law;
– defective products under consumer protection law;
– deliberate breaches of these Terms that would allow a breach of contract;
– or any other matter for which it would be illegal to exclude or attempt to exclude our liability.

Use of the Website:
The Website is provided on an “as is” and “as available” basis without any representation or endorsement and without warranties of any kind, express or implied. The User acknowledges that we cannot guarantee or be responsible for the security or privacy of the Website or any information provided. Internet use is at the User’s own risk.

Although we try to ensure that the Website material is accurate, reliable, and of high quality, we cannot accept responsibility if this is not the case. We are not liable for errors, omissions, or for the results obtained from the use of such information or for any technical problems experienced with the Website. If we are informed of any inaccuracies, we will attempt to correct them as soon as possible. In particular, we disclaim all responsibility related to: – incompatibility of the Website with your equipment, software, or telecommunications;
– technical issues including errors or inaccuracies; and
– failure of the Website to meet your requirements.

To the fullest extent permitted by law, you agree that we shall not be liable for any consequential or incidental damages (including but not limited to loss of liquidity, profits, business, anticipated savings, wasted resources, privacy, or data) or any other indirect, special, or punitive damages arising from or related to use of the Website.


13. Severability

If any part of these Terms is deemed unlawful, void, or otherwise unenforceable, that part shall be considered separable from these Terms and shall not affect the validity and enforceability of any remaining provisions.


14. Waiver

No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.


15. Entire Agreement

These Terms constitute the entire basis of any agreement between us and the User.


16. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with Portuguese law, and any disputes shall be subject to the exclusive jurisdiction of Portuguese courts.


17. Reviews

By submitting a review, the User grants us the right to publish, translate, adapt, distribute, and display such content through any medium owned by us.
The User grants the right to use the provided name in connection with such content if we so wish.
The User agrees to waive the right to be identified as the author and to object to any derogatory treatment of the content.


Last updated on March 12, 2025